Consulting in Management of People and Organisations


Since 1984, by conviction as much as a desire not to lose focus, Kreno Consulting has chosen to concentrate only on personalised training and on the conception and organisation of intra-company training sessions.

Effective training means bringing together 4 commitments for efficient instructional design.


The 4 elements of auditing

1 –The company, the team, the context

2 –The aim of training, the knowledge or skills expected

3 – The goals of developing skills

4 – Appreciation criteria and current measurements

4 principles for organising sessions

1- Action: placing participants in an active situation, solving problems, reacting, finding solutions, imagining

2 - Alternating: sub-groups, pairs, full group. Presentations, exercises, games, U-shape tables, tables in a circle, no table, standing up, etc.

3 – Role-playing: trying out new methods.

4 - Games: puzzles, quizzes, ice-breakers, Excellence, playing ball to let yourself go, reduce inhibitions and experiment more freely.

4 tools to convince

1 - Meaning: vital for appropriating content. Makes long-term memorisation and the progression of beliefs easier.

2 - Summarising: the participants should be asked to do this regularly. It allows them to sort and prioritise information.

3 - Formalising: using the visual or physical medium of whatever needs to be learned: pocket maps, books, graphs, objects, etc.

4 - Realisation: ask the participants to express what they have learned in words.

4 driving forces for change

1 - Prior communication: Inform and set staff to work to raise motivation. Involve the management.

2 – Action plan: Get participants to see themselves in action. Apply SMART goals and commitments.

3 – Downstream evaluation: Measure changes via the skills radar. Get line managers to follow up on actions.

4 - Feedback: Feedback helps transform knowledge into skills. Overcomes resistance.


The coordinator is in the position of a consultant rather than a teacher. He represents a “resource” rather than “someone who knows”, aiming to guide participants in their development and lead them to success.